Credit Agricole Bank 

Sustainability Report 

2017-2019

Credit Agricole Bank  Report

With its new medium-term plan, Crédit Agricole Egypt has set its strategic objective to become a leading, innovation-driven sustainable bank. The medium-term plan impact stands on two cornerstones: innovation and sustainability. From a DNA perspective, Crédit Agricole Group, built on mutualist foundations, has embedded the corporate social responsibility dimension in the core of its business model. In fact, the statement “working every day in the interest of our customers and society” is the Group’s raison d’être and commitment. To showcase the connectivity within the Group, and in line with its stated ambition, it comes naturally that Credit Agricole Egypt provides a clear and integrated view of its model and of who they are. The report aims also to showcase the efforts and commitments of Crédit Agricole Egypt’s valuable human asset to allow growth of the bank by focusing on its customers’ satisfaction. Finally, the report aims to highlight the sustainability dimension in Crédit Agricole Egypt’s performance and operations to all stakeholders. To know more about Credit Agricole Egypt’s Sustainability journey, please read its first Integrated Sustainability Report prepared according to the GRI Standards on: https://www.ca-egypt.com/en/corporate-social-responsibility/ca-egypt-foundation-development/?bank_segment=personal-banking

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